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FAQ - Frequently Asked Questions |
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Questions
- Where is Elegant Additions located in Houston?
- Where is Elegant Additions located in Dallas?
- What are the hours of operation for each showroom?
- How does this website work?
- If I am a homeowner, can I come into Elegant Additions?
- Do I need an appointment to come into the showroom?
- What happens after I come in to make selections?
- How do we place an order with Elegant Additions?
- How will my items get to the job site?
- Is everything in both showrooms represented here on this web site?
Questions and Answers
- Where is Elegant Additions located in Houston?
Elegant Additions is not located in a design center in Houston.
The showroom is close to the intersection of Highway 59 and Kirby
Drive. Exit 59 at Kirby and go south 3 blocks to Bartlett. Turn left
and you will find Elegant Additions about a block and a half down on
the left. The address is 2426 Bartlett.
- Where is Elegant Additions located in Dallas?
Elegant Additions is located in a design center in Dallas – the
International Center on Turtle Creek. If in the design district, take
Oak Lawn south to Irving. Turn right on Irving and Elegant Additions
is located about a block and a half down on the left. The address is
150 Turtle Creek Blvd, suite 203.
- What are the hours of operation for each showroom?
Both showrooms are open:
- 8:30 – 5:00 Monday through Thursday
- 9:00 – 5:00 Friday
- Other times by appointment
- How does this website work?
Anyone can view this website. We encourage you to call either showroom
for assistance in finding items you may be looking for. While we want
to help you immediately, we may be assisting other customers. If so,
we will take your number and call you back very quickly. Once you are
talking to a sales specifier, they will talk to you about your needs
and direct you to the products that are most appropriate. You and the
sales specifier will be on the website at the same time. When you find
something that may fit your needs, you can print the item and it’s
specification. The sales specifier will also be able to make notes of
the items you would like pricing on, take your information, and fax or
e-mail you a quote.
- If I am a homeowner, can I come into Elegant Additions?
Elegant Additions is a “trade only” showroom. You are welcome to come
in and look around but we will be unable to quote prices or issue
quotes. We warmly welcome you to bring your designer, architect or
builder into the showroom to make your selections.
- Do I need an appointment to come into the showroom?
You do need an appointment if you would like to work with one of our
highly trained sales specifiers. They have been trained to work with
any size and any budget project and can make everyone’s job much
easier. If you just want to come in for a get acquainted look around,
you are always welcome.
- What happens after I come in to make selections?
Once you make your selections with one of our sales specifiers, they
will take all of the clients selections and put them into a quote. The
quote will be sent to the trade professional to distribute as they see
fit.
- How do we place an order with Elegant Additions?
Elegant Additions requires a 50% deposit be placed prior to items being
ordered. Elegant Additions accepts checks and cash. Credit cards can
be used to pay for the balance of the order. Credit cards can only be
used for deposit with prior arrangements.
- How will my items get to the job site?
Elegant Additions receives all merchandise in its showrooms, where the
items are opened and inspected for accuracy and defaults or breakage.
Then the boxes are labeled with the location of the item. When
significant portions of the order are in and ready to be used, you will
receive a call that items can be picked up. At that time, your balance
due will be provided. Elegant Additions can secure a cost and arrange
for your items to be delivered. If the order meets certain minimums,
some deliveries are included at no charge to you.
- Is everything in both showrooms represented here on this web site?
Absolutely not. Elegant Additions has 8000 s.f. of showroom space in
Houston and 3500 s.f. in Dallas. Each showroom has hundreds of pieces
on display. This web site is merely a representation of items that are
available.
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